FAQs

Yes, where clinically appropriate.

Medication is only prescribed following a comprehensive assessment and in line with Queensland Health requirements. Not all patients will require or be suitable for medication.

No. You can book directly with us — no GP referral required.

Yes. GPs with appropriate training can assess and diagnose ADHD in adults. If your situation is complex, we’ll refer you to a psychiatrist or paediatrician.

You’ll receive a video link before your appointment. Join from your phone, tablet, or computer — no app download needed. It works just like a regular consultation, from wherever you’re comfortable.

Usually within about two weeks.

Appointments are typically available within two weeks of booking. The assessment is completed across two appointments — an initial consultation and a follow-up — and most patients have a diagnosis, plus a treatment plan where appropriate, within about two weeks of their first appointment.

By comparison, the average wait for a first ADHD assessment appointment with a psychiatrist in Australia is around 16 weeks, and up to a year.¹

Possibly.

We can review previous diagnoses and treatment history to determine whether ongoing care is appropriate. Prescribing decisions are made case-by-case and must meet current regulatory requirements.

You’ll complete questionnaires and provide relevant medical history before your appointment.

You’ll also need a Childhood History Form completed by someone who knew you well before age 12 — usually a parent. If no one is available, school reports from your primary-school years can be used instead.

Other previous reports (psychiatrist letters, prior assessments) are helpful but not required.

If medication is prescribed, we use a structured titration process to find the safest and most effective option.

If the first medication isn’t suitable (e.g. side effects or poor response), your GP may:

• adjust the dose,
• switch to an alternative medication, or
• stop medication if it’s not appropriate.

Titration is monitored clinically and based on response and tolerability.

No. We currently provide ADHD assessment and management for adults aged 18 and over only.

Where clinically appropriate, we can provide supporting documentation for workplace or study accommodations.

We do not provide assessments solely for administrative, legal, or compensation purposes.

No. We’re a fully private, telehealth-only service, so no Medicare rebate applies.

Medicare’s telehealth rules generally require a face-to-face appointment with the same GP in the previous 12 months.¹ A 100% telehealth practice like ours can’t meet that requirement, so our consultations aren’t eligible for a Medicare rebate.

All fees are shown upfront at the time of booking.

That’s common.

Our assessment process is designed to determine whether ADHD is present and to consider alternative explanations where appropriate.

You’ll still get answers.

A thorough assessment is worthwhile either way. If ADHD isn’t the most likely explanation for your symptoms, your GP will consider other possible causes and talk you through the next steps or an onward referral — so you leave with clarity and a plan, not a dead end.